Pre-Order Item Details
Be among the first in Canada to get our new products by pre-ordering now!
Cancelling Your Order: You can cancel any pre-order and receive a full refund within 30 days of your original purchase date.
Order Fulfillment: Our new products arrive in two major shipments, typically in December and April. We strive to process all in-stock orders within 2 days of arrival. While we aim to fulfill all pre-orders by mid-May each season, delivery times can vary due to supplier schedules, and exact arrival dates cannot always be guaranteed.
Specific Timing Needs: If you require your items by a specific date or have any questions, please contact us for assistance.
Shipping Details: Enjoy free shipping on all orders over $750 across Canada. Although international shipping isn't available directly through our website, you can reach out to us for a custom shipping quote if you're outside Canada. For more information, please see our Shipping Policy.
Return Policy: Pre-ordered items can be returned or exchanged within 14 days of shipment, providing flexibility to ensure you are satisfied with your purchase. For more details, see our Return Policy.
Warranty Information: All pre-order items come with a 1-year warranty effective from the date of shipment, covering defects in materials or workmanship. For detailed terms, refer to our Warranty Policy.
Order now for early access to our latest products, backed by our commitment to your satisfaction.